There are a number of messages in Pocket Genealogist that
may contain an error code. (You'll see RC=## in the message where ##
is the error number) The error number is a Microsoft operations system
code and is generally a value that we don't expect to occur on a regular
basis. The following table shows some of the codes that have been
reported and what was done to solve the problem. If your code is not
listed, then click
HERE to go to a Microsoft web page with a short description of each
code. Contact Northern Hills Software if you should get a code
not in this table so we can add it along with a possible solution.
Code |
Possible resolution |
8 |
This indicates out of memory. The first
thing to try is a soft reset as this will solve the problem in a lot
of cases. Otherwise, you may need to free up space on the
device. (And generally it is device memory, not a storage
card, that needs to have more free space) |
32 |
This means "The process cannot access the file
because it is being used by another process."... if this occurs
during a synchronization, the likely cause is insufficient memory. |
4319 |
This was seen when trying to access a database on a
storage card. This code indicates that the device is not ready
(in this case the card). A soft reset solved the
problem. |